Hello there! Nice to meet you.

My name is Jeniffer Deschamps and I help companies and people solve their problems and create good experiences with their products.

Hi Omni Chat - Customer Support Web App
This chat product started in 2000 as one of the first chat support software in Brazil. My role during this project was to research how users were using it and interview them while iterating the designs with the team. The challenge was to overcome the legacy in regards to the design and help developers get the right documentation to rewrite the product features.
Customer Support - Operation Reports
My role in this project was to design by reducing the previous version complexity, having more intuitive and easier use reports. To achieve this, I had to understand both the data in each section and understand the charts I could use to simplify users' data analysis.
Real-time - Dashboard
As the Hi Platform's chat grew in sales, some key features were redesigned during each sprint cycle. One of those cycles lead me to redesign the mostly used dashboard across the company's services.
Projeto - Pronto Mobile
To help citizens access health services in Blumenau city, Pronto Mobile was created to integrate with the city hall system services. It allowed users to schedule medical appointments, getting alerts, and checking vaccination programs. During the Covid-19 pandemic, Pronto Mobile is the app the citizens use to organize vaccination and schedule their appointments to get the immunization.
UI/UX, Graphic Design, Interaction Design
Projeto Blumenau Cidade Jardim - 2018
The application was created with the intention of improving the service of the demands of the population in relation to the maintenance of the city. There are several services that the user can access: mowing, public lighting, road signs, tree pruning, road or sidewalk holes, wolf mouth problems and lack of macadam are among the options.
Interaction Design, UI/UX, Graphic Design
Projeto de Re-Design do App Linkedin
Project created for the Complete Interface Design Course taught by Professor André Bernardes. The students were given a challenge in order to recreate 3 pages of the Linkedin application, taking the opportunity to re-design it.
Graphic Design, UI/UX, Interaction Design
handmade projects
Hello, I would like to share some work done during my graduation period, I had the opportunity to have contact with various styles of design.
Graphic Design
Institutional Project - Vigilância Sanitária
The project is being developed to remove the problems that Sanitary Vigilance of the municipality of Blumenau has. The work is being done in conjunction with i4i - intelligence for innovations and the Municipality of Blumenau.
Graphic Design, UI/UX, Web Design
Social Media Manaus - Curso Design de Interfaces
This project was developed for Udemy's Complete Design of Interfaces course taught by professor André Bernardes. The idea was to create a Landing Page for the Social Media Workshop "Social Media Manaus" which took place on December 18-20, 2017 in Manaus / AM.
Interaction Design, Web Design, UI/UX
Proposta para Site de um Restaurante Japonês
Projeto criado para o Curso Completo de Design de Interface.
Interaction Design, Graphic Design, UI/UX
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